Lightspark provides a Funds Recovery Kit which allows customers to receive a file containing recovery transactions. This can be set up through the Accounts page. Once you have set up your Funds Recovery Kit, if Lightspark services were to be seriously disrupted or become permanently unavailable, you could use this Funds Recovery Kit to publish on-chain transactions to Bitcoin L1 and recover your funds - with no interaction from Lightspark.  We do not recommend using the Fund Recovery Kit in the event of a minor or temporary service disruption.  For more details, please see the Fund Recovery Kit page here https://www.lightspark.com/recovery-kit#important-notes.

You can go to your account settings at any time and manage your team. By clicking on a teammate’s name, you can easily change their role (Administrator, Operator, or Viewer), or even deactivate their access.

You can close your Lightspark accounts by following the instructions under https://app.lightspark.com/account

There are multiple ways to remove money from your account. From the dashboard, select “Withdraw” and enter the destination Bitcoin address. Funds can also be transferred on Lightning to another Lightning wallet through the Send flow. Additionally, if Lightspark services were to be seriously disrupted or become permanently unavailable, you could use the Funds Recovery Kit (which needs to be correctly set up in the account settings before it can be used). For more details, please see the Fund Recovery Kit page here https://www.lightspark.com/recovery-kit#important-notes.

There is no limit to the number of authorized users you can add to your account.

Account passwords are recoverable through the “Forgot your password” flow on the sign-in page. Additionally, Lightspark provides a Funds Recovery Kit which allows customers to receive a file containing recovery transactions. This can be set up through the Accounts page. If you have set up your Funds Recovery Kit, you can use this to publish on-chain transactions to Bitcoin L1 and recover your funds - with no interaction from Lightspark.  For more details, please see the Fund Recovery Kit page here

Frequently Asked Questions

Will I lose my money if Lightspark services are disrupted or become permanently unavailable?

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